Privacy Policy

LUNIXO respects your privacy and processes personal information only when necessary to operate our website, respond to enquiries, prepare quotations, process orders, and provide customer support.

Information We May Collect

We may collect:

• Name
• Company name
• Email address
• Telephone number
• Billing and delivery address
• Order information
• Project files
• Messages and support requests
• Website usage and technical information

How We Use Information

Information may be used to:

• Respond to enquiries
• Prepare quotations
• Process payments and orders
• Deliver products or services
• Provide customer support
• Prevent fraud
• Maintain business records
• Improve our website and services
• Meet legal and regulatory obligations

Service Providers

Information may be shared with trusted service providers when necessary, including Shopify, payment processors, delivery companies, hosting providers, analytics providers, accountants, and legal advisers.

Data Retention

We retain information only for as long as required for business, legal, accounting, security, and customer-support purposes.

Your Rights

Depending on your location, you may have the right to request access, correction, restriction, or deletion of certain personal information.